How crew-centric technology boosts crew satisfaction and retention
Crew members are the backbone of airlines, especially in the current climate of unprecedented irregularities. With 1.5 million new crew members needed in the next 20 years, 25% of pilots retiring soon and more than 60% contemplating career shifts, how can airlines attract and retain this talent?
Empowering crews with greater autonomy and investing in their concerns can reduce attrition, cut costs, and boost customer satisfaction.
Airlines must rethink operations with a crew-centric approach and adopt innovative technology.
Take-aways from this Edition
Expert Perspectives from Captain Nasaruddin A bakar, Chief Operating Officer at MASwings Sdn Bhd
With over 30 years in the airline industry, Captain Nasar brings a wealth of experience from his diverse roles at Malaysian Airlines. Having witnessed the industry from diverse angles - crew, human factors and strategic leadership—Captain Nasar has a comprehensive vision for airline operations and how crew play a crucial role in it.
In this webinar, he will join Thierry Pfeiffer, Vice President of Airline Operations at IBS Software, with over 25 years in aviation technology transformation. Together they explore how advancements in airline operations technology can empower and involve crew members and ensure crew satisfaction, retention and operational efficiency.
Discover iFlight’s Integrated Crew Self Service Module
We will guide you through iFlight’s Crew Self-Service features, which provide crew members with:
- Greater autonomy and control over their schedules
- Holistic, real-time operational information
- Transparent and intelligent decision support
Remy Gauthier, Director of iFlight Planning & Consulting, brings over 25 years of expertise in airline operations technology to this webinar. Remy’s insights are grounded in a deep understanding of crew management and crew member’s perspective, ensuring a comprehensive approach to improving crew experiences.
Joining him is Gayathri R, Principal Consultant with more than 17 years of experience in crew management technology. Having led numerous implementations, she will share her insights on how crew-focused technology can significantly boost both crew satisfaction and productivity.
Hosted by Daniel Stecher, Vice President of Airline Operations, who brings over 25 years of expertise in innovation and transformation within the airline industry. Daniel's unique approach and deep understanding of airline operations promise to enrich the discussion with valuable insights and a fresh perspective.