WEBINAR

Loyalty beyond points: how to shift to a customer-centric lifestyle model to retain the modern traveller

On Demand

 

The way people travel is changing fast, and so is loyalty. Nowadays, travellers want more than just collecting points for flights or hotels: they want rewards that match their lifestyle and make their trips special. 

 

In this ever-evolving landscape, loyalty programs have a unique opportunity to evolve from traditional loyalty models and meet these growing expectations. It’s all about personalizing customer relationships, utilizing partnerships and data to deliver precisely what travellers need and want, while ensuring privacy and trust in leveraging data-driven insights.

 

This lifestyle loyalty model is making travel more exciting and tailored to each person's preferences. Technology is at the heart of this transformation and cutting-edge loyalty management solutions are the real enablers that power personalized experiences, data analysis, and engagement strategies.

Join our on-demand webinar to discover how IBS Software's iLoyal:

  • Customizes Partnership Management to tackle operational challenges, helping businesses build and manage strategic partnerships effectively for comprehensive lifestyle benefits.

  • Ensures loyalty programs aren't one-size-fits-all, offering personalized rewards beyond traditional miles and points, meeting the desires of modern travelers seeking unique loyalty experiences.

  • Empowers programs to boost revenue and Customer Lifetime Value through cutting-edge capabilities in managing strategic partnerships.

Register now to get instant access.

Our speakers

Moderator

Marcus Puffer

Vice President Global Loyalty Strategy

IBS Software

 

Olivier Cazeaux

Senior Director - Product Management, Loyalty

IBS Software

Moderator

 

Cecilia Parola

Head of Marketing – Loyalty

IBS Software

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